Buy now, pay later

2-year warranty

Fast & last-mile-delivery across Europe

Available from stock

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Frequently asked questions

Payment

Can I pay in several instalments?

If you’d prefer paying for your order in several instalments, you can use Klarna’s pay later service. Depending on the outcome of Klarna’s credit check, you can opt to pay in 3-36 monthly instalments.

You can select Klarna’s pay-later option during checkout. You’ll have to provide some basic details so that Klarna can perform a credit check and decide whether you’re eligible. After the initial instalment, you’ll have to pay all subsequent instalments to Klarna.

Delivery & Returns

What is the delivery time of my marble table?

We ship most of our tables from stock from the Netherlands. This means that domestic deliveries in the Netherlands usually arrive within 15 working days. For backorders, the delivery time is around 6-8 weeks.

Delivery outside the Netherlands and Belgium usually take a little longer. For in-stock purchases, we’ll need around 15-20 working days to get the table to your living room. For international backorders, the delivery time is around 40-50 working days.

What happens after I order?

Outside of the Netherlands & Belgium

After your order, you’ll receive a confirmation e-mail (week A). If we already have the table you ordered in stock, we’ll hand it over to our international transport company in week B at the latest. The international transport company will contact you by e-mail in week C with delivery options in Week D or E.

For backorders, we’ll notify you when we have your table in stock. The rest of the process will be the same, but the overall lead time will be longer.

No matter where you are and what table you’ve ordered, the delivery company will assemble the table and set it up in your living room. They’ll take all the packaging with them when they leave, so you can enjoy your new marble table right from the get-go!

 

Netherlands & Belgium

After your order, you’ll receive a confirmation e-mail. If we already have the table you ordered in stock, we’ll hand it over to our transport company on the next Thursday or Friday. The transport company will contact you a few days after the handover to discuss a delivery date. They’ll do so by e-mail and will give you several delivery options to choose from. If none of the options fit your schedule, you can always contact the transport company by phone to discuss a delivery date that suits you.

For backorders, we’ll notify you when we have your table in stock. The rest of the process will be the same, but the overall lead time will be longer.

I don’t like my marble table – can I return it?

You have the right to return your table within 14 days after delivery. After we receive the returned goods, we’ll refund your money within 14 days.

Where does Marmerentafels.nl ship its tables?

We ship our tables to the Netherlands and Belgium for free. Extra costs may apply when you order from another country. Please send an e-mail to [email protected] for a custom delivery quote.

 

Is shipping always free?

Shipping to the ground floor is always free in the Netherlands and Belgium. Rectangular tables of 160x90cm and round 120cm tables will even be carried to an upper floor.

For all other tables, we may need an external elevator to deliver to an upper floor. Our transport company will assess the delivery situation and conclude whether they think it’s safe to deliver via the stairwell or not. If an external elevator is needed, you can either arrange this with our transport company (with additional costs) or hire one yourself.

Product

Can I choose a specific marble tabletop?

Unfortunately, we can’t provide this service. Our tabletops are packaged in solid wooden crates in Italy and are delivered straight to our warehouse in Tilburg. Every tabletop is unique, but we are always in touch with our suppliers to make sure that our products stay consistent. If your tabletop doesn’t match your expectations, you can always return the product.

Do I have warranty on my marble table?

Of course you do! All our marble tables come with a 2-year warranty. The warranty applies to ‘product’ defects such as sudden cracks (without a known cause) but does not cover self-inflicted stains.

How can I know what size is best for me?

We apply the following rule of thumb for our rectangular dining tables: you need 60cm for every dining chair you want to place on one side. Our standard 200x90cm tables are suitable for 3 dining chairs on each side.

For round tables, we recommend our 120cm tables for 4 chairs, 140cm tables for 6 chairs 160cm tables for 8 chairs.

How can I protect my marble table?

Your table has a polished finish that gives it natural protection. However, we strongly advise using a sealer on the table to protect it against stains and superficial scratches. This sealer will protect your table against stains caused by acids and grease, for instance, as well as dirt. We use Stonetech natural stone sealer, which is widely available on the Internet. Always follow the instructions on the back of the sealer. When using the sealer for the first time, we recommend applying several layers.

Click here to go to Stonehech’s website 

Is it normal for there to be minor imperfections on my table?

Marble is a natural product which makes it imperfect by its very nature. You’ll find imperfections such as small bumps, cracks or other minor blemishes in marble, which are known as “Taroli”. Despite the polished finish, these imperfections occur on practically every tabletop. “Taroli” are perfectly normal and are even registered as official characteristic of Carrara marble.

Will my marble table stain easily?

Marble is a porous natural stone. Acids or other fluids can leave matte stains or rings on your marble tabletop. This will mainly happen when you leave fluids on the table for an extended period of time. If you spill an acid or other fluid on your table, we recommend wiping it off with a moist cloth without any soap or cleaning agents, as they often contain acids themselves. We also recommend sealing your table every 6 months. For more information on how to apply the sealer, please look at the question: How can I protect my marble table?

Showroom

Can I make an appointment to see the marble tables in real life?

Yes, you can! Just send us an email, WhatsApp us or contact us by phone to make an appointment. Our showroom is located at s’Gravenweg 332D in Nieuwerkerk a/d IJssel in the Netherlands.

If you’re not living nearby just give us a call and we are happy to give some more information through Facetime and show you our collection.